1. Product Usage Our steam machines are designed for commercial use and are intended to be used by trained professionals. It is important to follow the manufacturer's instructions and safety guidelines when operating our steam machines. Failure to do so may result in damage to the machine or injury to the user. 2. Product Warranty All of our steam machines come with a manufacturer's warranty. This warranty covers defects in materials and workmanship for 1 year. Please refer to the warranty documentation provided with your steam machine for more information. 3. Returns and Refunds We understand that sometimes a product may not meet your expectations. If you need to return a steam machine, please follow our Refund Policy: - Only unopened steam machines are eligible for returns. - The product must be in its original packaging, undamaged, with all accessories and documentation included. - You may request a return within 14 days from the date of purchase. - Beyond this timeframe, returns will not be accepted. - Allow for 7 days to process returns and refund steamtech.pro@hotmail.com 4. Shipping and Delivery We strive to process and ship orders as quickly as possible. Once your order has been placed, please allow for a processing time of 1-2 business days. Shipping times may vary depending on your location and the shipping method selected at checkout.

5. Limitation of Liability Steam Tech shall not be held liable for any damages, whether direct, indirect, incidental, or consequential, arising from the use or inability to use our products. This includes, but is not limited to, damages for loss of profits, business interruption, or loss of information. 6. Privacy Policy We take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information. 7. Contact Us If you have any questions or concerns regarding our Terms of Service, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction. Thank you for choosing Steam Tech. We appreciate your business and look forward to serving you!